Up Front Competitive PricingWe are transparent on our pricing and it does not fluctuate. We do not require a salesman to visit your home. After all, that just causes the price to go up because the salesman has to get paid. Cut out the middle man and go direct to a soft water professional. If you want someone to stop out and discuss options with you, one of our technicians will do so and it will not affect the price. It will be the same online, over the phone, or in person. However, if you know what you want, save everyone's time and schedule the install! It will be backed by our 30 day money back guarantee!
IndependentWe are non-franchised company. This allows us to remain unbiased to a particular brand or product. It is important to our customers and our reputation, that we continue to seek out the most innovative, efficient, and economical products available.
Real People in a commercial buildingWe are a professional company and not a “one man shop” who may give you a cell phone to call. We do not have complicated phone systems or a 3rd party answering service. Those are frustrating and we don’t want to be frustrating. When you call, someone will answer.
Best available productsOur standard water treatment options are equal to the premium options of our competition. They might have a fancier name for it, but the end result is the same. We just do it more efficiently and economically.
Most Experienced StaffOur company has over 75 years experience in water treatment. Our team has all of the required certifications to complete installations ethically, efficiently and correctly. We do not skimp on installation parts. We install systems the way we would install them in our own homes.
Proven ResultsWe provide products that are sustainable, repairable, and just plain work. We have thousands of satisfied customers.
30 Day Money Back GuaranteeYou could pay more from someone else, but you will not get a better product, installation, or service after the sale. PERIOD. And we are willing to back it with a 30 day money back guarantee.
Real Customers that live in Iowa, not California...
01:58 11 Jan 24
Great service; delivers right to our door!
Tammy Clark (TJC)
23:27 26 Dec 23
Consistent deliveries, friendly staff when asking questions. Minimal delivery cost. I love not having to carry those heavy 5 gallon containers to my cay and then into my house. Very happy customer 🙂
14:40 19 Dec 23
The water is waaaaaaay better tasting than DSM/ Ankeny tap water and I don't have to lug the jugs around town. Highly recommend!
16:27 18 Dec 23
14:15 17 Dec 23
I have been using Crystal Clear Water for a few years now, and I love the convenience of it being delivered directly to my home. Customer service is excellent, I can modify the number of bottles I would like each month, and the drivers are friendly and professional. Great job, thank you!
13:38 17 Dec 23
We love having our water delivered to our house since the only store that we have in town has quit carrying it. The delivery guys are very good about putting the water where we ask them to. We ❤️ Crystal Clear Water
04:56 16 Dec 23
Easy scheduling, reliable delivery and bottle pickup, and safe clean water.
02:26 16 Dec 23
It’s been great being a customer to CCBW. I’ve always loved the quality of their water and it’s been very nice to have them deliver to my house monthly. We’ve also used them at the offices I’ve worked at as well. 100% satisfactory
01:47 15 Dec 23
Great company. So easy to get water delivered
22:09 14 Dec 23
We started using Crystal Clear just because they had 5 gallon water jugs in glass. Well that was a few years ago. Crystal Clear has been a great company to do business with and excellent customer service
Lisa Lynne Brown
21:53 14 Dec 23
Water is delivered every month. Awesome customer service. Forgot to set out my empty ones and my delivery guy still left my usual order! Absolutely no complaints 😊
21:33 14 Dec 23
I love the convenience of having my water delivered. I always know what day to expect my delivery and everyone provides exceptional customer service. Well worth it!!
21:01 14 Dec 23
I have used other bottled water delivery services but Crystal Clear is the best. Delivery is almost the same time every 4 weeks and if I catch the driver, he always sets my bottles inside the house, which is greatly appreciated. It is easy to skip a delivery if I’m traveling, and super easy to get the number of bottles I need each time which varies from month to month.
19:13 14 Dec 23
OMG they deliver 1-6 5 gallon water bottles to my 5th floor apartment every month...I no longer have to schlep them myself...HEAVY...oh and best part they do it for less than the value of my time and gas! Thank you, thank you, thank you Crystal Clear!!Well, here it is end of 2023 and still using their services. They are Rockstars! They make sure that your needs are taken care of, and do all the heavy lifting(you know 5 gallon jugs lol). Nothing but love here! Special shout out to Shelby and Ben…mostly Shelby 😂
16:49 03 Dec 23
11:04 19 Oct 23
The door to door service is great! I’ve been a customer for over 2 years and going strong.. love the advance email in case i forget.. it’s saved my but a couple times. Pricing is excellent and love that I don’t have to haul gallons of water through a store and home.We drink ALOT of water. Love the convenience of having water dropped at my door! Pricing is better than what I could get in store and so much more convenient.
15:14 16 Oct 23
It is so convenient to have the water delivered right to my door. Also, they're so helpful if you're going on vacation. Call and cancel if you need an extra bottle. No big deal. It's that simple.
04:16 16 Oct 23
Reliable delivery and a great product provided at a reasonable price!
23:57 11 Oct 23
Crystal Clear services both my home and business. I would highly recommend them and have.
11:47 11 Oct 23
Love getting my water delivered if I ever run out they are just a phone call away and will deliver right away and are so friendlyThanks
22:31 10 Oct 23
I appreciate getting my water from this company, they are very kind and accommodate my needs completely by placing my bottles inside my garage for me. Thank you Crystal Clear Water!
20:40 10 Oct 23
16:52 10 Oct 23
Best water around and always great customer service.
16:11 10 Oct 23
The delivery guys are kind and respectful. It is nice to have water delivered to your home with no shipping costs. You don't have to always carry the load into your home!
Gerald Palmer (Jerry)
15:31 10 Oct 23
Really enjoy the service. Nice not having to go get two and a half gallon plastic jugs at the store. They are very prompt and very courteous. Customer service has always been kind of over the phone as well. Would highly recommend
18:05 08 Jul 23
We were having issues getting deliveries from another distributor in town. Being a business on well water duting a drought, it is very important that we have drinking water available. Crystal Clear has been amazing at actually showing up every week to ensure we have everything we need. So nice to work with a company who delivers on what they promise!
19:26 09 May 23
I have never written a review before but this place definitely deserves it! I called in on a Friday afternoon because our cooler had been acting up and they went above and beyond to come out and replace the cooler. The lady on the phone and the gentleman who brought the cooler were both excellent and could not have been kinder!
PPAS Des Moines
20:05 12 Apr 23
Shelby was super helpful during the ordering process, and the delivery driver was friendly and timely. We'll be ordering again!
16:30 25 Jan 23
This company gives me great products and great, friendly service! I have so many good things to say about this business upon which I rely so much.I started using them for delivery about 15 years ago, when I was in a town home. I don't get huge amounts of the 5 gallon water bottles for the stand or the hot/cold dispenser, or their other products, but I go through a fair amount, since water is my main drink of choice. They have always been very acomodating to me, helping me set up delivery and pickup times, and servicing or replacing the hot/cold unit the couple of times it was not working properly.Jodie, Sarah, and the others helped me arrange an "under the sink" reverse osmosis water filtering system, which I was thankfully able to take with me when I moved four years ago. It was re-installed with care as always, and between it and two other ways I have to use their water, I am ready for almost anything! At my current residence, Zack, my delivery man, is very friendly and polite.... He knows my back is bad, so he is always willing to offer to put the bottles where they need to be so I do not have to lift the 40-45 pound bottles myself.Everything about Crystal Clear is quality and well done and organized. Their prices are also fair, IMO. I would not hesitate to recommend them to anyone wanting a good water delivery company or the products they have to offer, which are many!read more
10:57 28 Oct 22
I love the water delivery to my apartment building address.
19:20 27 Mar 22
I’ve been using Crystal Clear water delivery services for around a year for my office. I love the convenience of having both room temp and hot water ready whenever it’s wanted! The process to start the service was incredibly easy! I’ve had positive interactions with every employee both in person and on the phone. They’re professional, friendly and the customer service is 5-star worthy (which is sometimes hard to find)!
15:34 24 Mar 22
Crystal Clear has been serving our office for several years. They are always prompt with deliveries and the staff are great to work with. The water is great quality with a great price! I'd also like to note that Crystal Clear has been very supportive of my children's elementary school. They have twice donated empty water jugs for fundraising activities that benefit the students and staff at the school. Thank you Crystal Clear for being a great company that offers great service to your clients and to the community.
15:30 23 Mar 21
We moved into a rental house this year while we build and the water tasted horrible! We ordered Crystal Clear water and it's amazing! The hot/cold cooler fits in easily and all of us are drinking more water because it's handy and it tastes great! Wonderful customer service as well!
00:34 17 Mar 21
We’ve been using Crystal Clear for 7 years now and absolutely love it. Our family drinks more water, thanks to our 5-gallon unit. The water tastes great and is nicely chilled. Delivery is always timely, customer service is solid, and pricing is fair. Definitely recommend!
16:47 16 Mar 21
I've had Crystal Clear water bottle service for about 3 years now. They make it effortless with automatic billing and payments. The drivers have always been friendly, and very flexible when I needed to adjust how many bottles we need. And they don't pressure you to use one of their dispensers.Prices are very reasonable, especially considering its delivered right to you. Most importantly, the water tastes great!
16:30 16 Mar 21
I love home delivery of Crystal Clear Water. Recycling is good, but these containers get sanitized and re-used, which is better, and they pick them up so I don't have to deal with taking anything to a recycling location. The water tastes great, unlike the notorious West Des Moines water. No clogging up my coffee maker with minerals from hard water. Delivery is so convenient, especially in the winter when I don't want to brave the snow. The man who delivers my water is helpful and efficient. Automatic payments. No downside at all. I'm grateful to have this great water and great service.
15:37 16 Mar 21
This is a great company! The delivery drivers are friendly and helpful. I live on the 3rd floor and it's a life saver to have it delivered to my door. They are able to be flexible with my needs for more or less water each month. The billing is convenient and the price is too!
14:25 01 Oct 19
Crystal Water delivery to my front door was awesome! they run regular specials and send them right to my inbox so I can choose to add them to my order ahead of time. the billing is convenient and also comes to my inbox :) the staff is super friendly and answers my questions in a timely manner
15:08 27 Sep 19
Easy, reliable, and always friendly!I love that I no longer have to load and unload cases of water. Plus the benefits of reducing waste and plastics! I appreciate the service to both my home and work. Thanks Crystal Clear!!
14:44 27 Sep 19
They have always taken great care of both our business and home accounts. Crystal Clear water is leaps and bounds above our city water. The service team is top notch. Thank you Crystal Clear.
18:25 09 Sep 19
We have purchased water from Crystal Clear for over 15 years and love it! I would recommend to anyone. Great habit to start early with kids, our kids love it!