Why Choose Us for your New Water Softener
Up Front Competitive Pricing
We are transparent on our pricing and it does not fluctuate. We do not require a salesman to visit your home. After all, that just causes the price to go up because the salesman has to get paid. Cut out the middle man and go direct to a soft water professional. If you want someone to stop out and discuss options with you, one of our technicians will do so and it will not affect the price. It will be the same online, over the phone, or in person. However, if you know what you want, save everyone's time and schedule the install! It will be backed by our 30 day money back guarantee!Independent
We are non-franchised company. This allows us to remain unbiased to a particular brand or product. It is important to our customers and our reputation, that we continue to seek out the most innovative, efficient, and economical products available.Real People in a commercial building
We are a professional company and not a “one man shop” who may give you a cell phone to call. We do not have complicated phone systems or a 3rd party answering service. Those are frustrating and we don’t want to be frustrating. When you call, someone will answer.Best available products
Our standard water treatment options are equal to the premium options of our competition. They might have a fancier name for it, but the end result is the same. We just do it more efficiently and economically.Most Experienced Staff
Our company has over 75 years experience in water treatment. Our team has all of the required certifications to complete installations ethically, efficiently and correctly. We do not skimp on installation parts. We install systems the way we would install them in our own homes.Proven Results
We provide products that are sustainable, repairable, and just plain work. We have thousands of satisfied customers.30 Day Money Back Guarantee
You could pay more from someone else, but you will not get a better product, installation, or service after the sale. PERIOD. And we are willing to back it with a 30 day money back guarantee.
You Can Trust Us, We're Certified.
Real Customers that live in Iowa, not California...
The Pampered Couple
18:02 22 Sep 23
I wish I could offer a more favorable review of Crystal Clear Water, but my experience has been overwhelmingly disappointing. The situation was exacerbated by our interactions with a customer service representative named Shelby. Rather than providing solutions or even basic empathy, Shelby directed my husband to seek services from a competitor.The absence of compassion or a willingness to resolve our issues was shocking! A customer service representative is often the face of the company, and in this case, Shelby's attitude reflected very poorly on Crystal Clear Water as a whole.Telling a customer to go elsewhere is not only bad business but also reveals a significant lack in customer relations skills. Given the array of options for water services, this experience has made it abundantly clear that we should look elsewhere for our needs. I strongly recommend potential customers consider this lack of professionalism and empathy before choosing Crystal Clear Water for their... services.read more
Jennifer Parker
18:05 08 Jul 23
We were having issues getting deliveries from another distributor in town. Being a business on well water duting a drought, it is very important that we have drinking water available. Crystal Clear has been amazing at actually showing up every week to ensure we have everything we need. So nice to work with a company who delivers on what they promise!
Brittany Reimers
19:26 09 May 23
I have never written a review before but this place definitely deserves it! I called in on a Friday afternoon because our cooler had been acting up and they went above and beyond to come out and replace the cooler. The lady on the phone and the gentleman who brought the cooler were both excellent and could not have been kinder!
PPAS Des Moines
20:05 12 Apr 23
Shelby was super helpful during the ordering process, and the delivery driver was friendly and timely. We'll be ordering again!
Dennis Tesdell
16:30 25 Jan 23
This company gives me great products and great, friendly service! I have so many good things to say about this business upon which I rely so much.I started using them for delivery about 15 years ago, when I was in a town home. I don't get huge amounts of the 5 gallon water bottles for the stand or the hot/cold dispenser, or their other products, but I go through a fair amount, since water is my main drink of choice. They have always been very acomodating to me, helping me set up delivery and pickup times, and servicing or replacing the hot/cold unit the couple of times it was not working properly.Jodie, Sarah, and the others helped me arrange an "under the sink" reverse osmosis water filtering system, which I was thankfully able to take with me when I moved four years ago. It was re-installed with care as always, and between it and two other ways I have to use their water, I am ready for almost anything! At my current residence, Zack, my delivery man, is very friendly and polite.... He knows my back is bad, so he is always willing to offer to put the bottles where they need to be so I do not have to lift the 40-45 pound bottles myself.Everything about Crystal Clear is quality and well done and organized. Their prices are also fair, IMO. I would not hesitate to recommend them to anyone wanting a good water delivery company or the products they have to offer, which are many!read more
Cassandra Hohl
19:20 27 Mar 22
I’ve been using Crystal Clear water delivery services for around a year for my office. I love the convenience of having both room temp and hot water ready whenever it’s wanted! The process to start the service was incredibly easy! I’ve had positive interactions with every employee both in person and on the phone. They’re professional, friendly and the customer service is 5-star worthy (which is sometimes hard to find)!
Jamie Lackey
15:34 24 Mar 22
Crystal Clear has been serving our office for several years. They are always prompt with deliveries and the staff are great to work with. The water is great quality with a great price! I'd also like to note that Crystal Clear has been very supportive of my children's elementary school. They have twice donated empty water jugs for fundraising activities that benefit the students and staff at the school. Thank you Crystal Clear for being a great company that offers great service to your clients and to the community.
Julie Larson
15:30 23 Mar 21
We moved into a rental house this year while we build and the water tasted horrible! We ordered Crystal Clear water and it's amazing! The hot/cold cooler fits in easily and all of us are drinking more water because it's handy and it tastes great! Wonderful customer service as well!
Abby Slife
00:34 17 Mar 21
We’ve been using Crystal Clear for 7 years now and absolutely love it. Our family drinks more water, thanks to our 5-gallon unit. The water tastes great and is nicely chilled. Delivery is always timely, customer service is solid, and pricing is fair. Definitely recommend!
Jason Keigley
16:47 16 Mar 21
I've had Crystal Clear water bottle service for about 3 years now. They make it effortless with automatic billing and payments. The drivers have always been friendly, and very flexible when I needed to adjust how many bottles we need. And they don't pressure you to use one of their dispensers.Prices are very reasonable, especially considering its delivered right to you. Most importantly, the water tastes great!
Kathy Ferguson
16:30 16 Mar 21
I love home delivery of Crystal Clear Water. Recycling is good, but these containers get sanitized and re-used, which is better, and they pick them up so I don't have to deal with taking anything to a recycling location. The water tastes great, unlike the notorious West Des Moines water. No clogging up my coffee maker with minerals from hard water. Delivery is so convenient, especially in the winter when I don't want to brave the snow. The man who delivers my water is helpful and efficient. Automatic payments. No downside at all. I'm grateful to have this great water and great service.
Elizabeth Jensen
15:37 16 Mar 21
This is a great company! The delivery drivers are friendly and helpful. I live on the 3rd floor and it's a life saver to have it delivered to my door. They are able to be flexible with my needs for more or less water each month. The billing is convenient and the price is too!
Stacy Loftus
14:25 01 Oct 19
Crystal Water delivery to my front door was awesome! they run regular specials and send them right to my inbox so I can choose to add them to my order ahead of time. the billing is convenient and also comes to my inbox :) the staff is super friendly and answers my questions in a timely manner
Michelle Hixson
15:08 27 Sep 19
Easy, reliable, and always friendly!I love that I no longer have to load and unload cases of water. Plus the benefits of reducing waste and plastics! I appreciate the service to both my home and work. Thanks Crystal Clear!!
Nicholas Darrah
14:44 27 Sep 19
They have always taken great care of both our business and home accounts. Crystal Clear water is leaps and bounds above our city water. The service team is top notch. Thank you Crystal Clear.
Valerie Stout
18:25 09 Sep 19
We have purchased water from Crystal Clear for over 15 years and love it! I would recommend to anyone. Great habit to start early with kids, our kids love it!
