How Does Delivery Service Work?

Setting up your bottled water delivery is easy. Here’s what you can expect:

  • After you sign up for bottled water delivery, we will contact you to select the date of your initial setup.
  • A Crystal Clear Water rep will arrive for your initial setup with your bottled water and water cooler. At this time, you may choose a designated spot for pickup of empties and drop off of full water bottles.
  • About one month from your set up will be your 1st regular delivery, your Regular Route Salesman (RRS) will contact you prior to your delivery day.

Note: If you put your last bottle on the cooler and we have not contacted you for your first regular delivery, please call us so we can make sure you are scheduled soon!

  • On your first delivery, your route salesman will leave you with a copy of your delivery schedule for the next year.  Your delivery day is also available on-line through our customer login.
  • On your scheduled delivery day your RRS will exchange the empties for full bottles.  If you would like a different number of bottles, or any of our other products delivered to you (such as sports bottles or coffee) contact us prior to your delivery day via phone, email, or your online account.

Click the SIGN UP NOW button to the left to get started today!


  • Crystal Clear Bottled Water Truck Des Moines


  • The kids love the clear ice-cubes!

    Chris - Des Moines, IA

  • They responded right away, installation was neat and tidy.  We are very pleased with the service.

    Larry - West Des Moines, IA

  • We love our soft water.  The installer was very professional and courteous.

    Charles - Norwalk, IA

  • Best bottled water ever!

    Allison - Des Moines, IA

  • My hair is super clean with super soft skin. My skin does not burn from the chlorine like it did before. It is even more fun to wash your hands, soaps are more fragrant, it is like soft water makes them blossom!! Also, here is no buildup in the stools, cleaning is made easier!!!

    Susan - West Des Moines, IA

  • You can tell a huge difference! You use much less soap and it makes your face feel softer and smoother after washing. We love it!!

    Nancy - Ankeny, IA

  • The service we have received has been outstanding the servicemen most helpful and courteous.

    Mary Lou - West Des Moines, IA

  • Follow-up and service on my softener was great, much better than my previous provider!

    Erin - Van Meter, IA

  • Great quality work and took the time to explain things to us after the installation of the water treatment equipment.  These efforts are genuinely appreciated.

    Doug - Ankeny, IA

  • Thank you for having such a fine employees and making such a good product available to us.

    Don - West Des Moines

  • This thing is awesome!! I could not live without it. Mike, installer of the equipment, is the best. He always comes wearing a smile.

    Diane - Johnston, IA

  • Our water treatment keeps my whites white, and my toilet clean!

    Deb - Elkhart, IA

  • Our clients love our bottle-less water cooler from Crystal Clear Water.  The water tastes great and it has been completely hassle-free!

    Amy (Dale Carnegie Training) - West Des Moines, IA

  • We appreciate the great service, I have never had soft water before but I can definitely tell the difference!

    Brian - Ankeny, IA

  • My softener is wonderful, I wish I would have done it a long time ago.

    Brenda - Urbandale, IA

  • They answered all of our questions about our drinking water system and were very informative. I would highly recommend Crystal Clear Water!!

    Angela - Mitchellville, IA

  • I have been very pleased with the customer service over the last 7 years.

    Angi - Ankeny, IA