How does delivery work?
Delivery is easy. Don’t worry about carrying water home from the store or running out. We will deliver it right to your door, or right to your office breakroom. Learn more in the video, or check out our products to learn more about what we can deliver!
Why choose Crystal Clear?
- Convenient- always have bottled water on hand for your family and office.
- Quality- our water is the highest purity available, period. No Flouride, No Nitrates, No chlorine.
- Local- Owned and operated in Des Moines since 1975
- Health- with great tasting water readily available, you are less likely to reach for sugary alternatives.
- Service- We pride ourselves on providing outstanding service. This means that when you call with questions, you get to talk to a real person located in Des Moines, no call centers or complicated automated phone systems!
Mountain Valley Spring Water
ALL NATURAL AMERICAN GOODNESS
We pride ourselves on truth, integrity, and pure American spring water. Rising naturally from a spring in the Ouachita mountains, Mountain Valley spring water filters through granite-based aquifers collecting all the goodness from the land. Our water is sodium-free with a naturally balanced pH and rich blend of calcium, magnesium and potassium.
PREMIUM TASTE
Our premium spring water is bottled in glass to preserve the quality and taste. We never mess with it or add anything to it. For our sparkling water, we simply add bubbles plus a hint of natural fruit essence. And when you’re on the go, we also offer convenient, recyclable plastic bottles. It’s all part of our recipe for getting the purest, best tasting water to all of our customers, every time.
What about the environment?
Learn how GREEN bottled water can be….Crystal Clear Water eliminates over NINE- MILLION single-use bottles from the landfill every year!
Our Water Dispensers
Find the dispenser that is perfect for you home or office
Commonly Asked Questions
How much water will we use?
On average, families use about 1 five gallon bottle per month per adult, about a half a bottle for children. If you use the water for cooking or want to provide the best for your pets as well, then plan to use a little more. Every business and family is different so this is just a rough guideline. Bottled Water delivery is easy to start with us and if does not work out then you can always cancel, so we recommend just trying it and see how much you go through.
How much does it cost?
All prices are listed in "products" page, it just depends how much product you use. There are some discounts available for larger customers, the product will be discounted automatically at delivery if eligible.
Besides the prices that you see there are NO additional fuel surcharges, delivery charges, or service fees on regular delivery customers. You pay for the water that you drink and the cooler rental and that is it.How much does it cost?
All prices are listed in "products" page, it just depends how much product you use. There are some discounts available for larger customers, the product will be discounted automatically at delivery if eligible.
Besides the prices that you see there are NO additional fuel surcharges, delivery charges, or service fees on regular delivery customers. You pay for the water that you drink and the cooler rental and that is it.Does Crystal Clear Bottled Water contain Fluoride?
No, we remove fluoride.* Customers should do their own research, there is information available at Fluoride Alert among other sources.Does Crystal Clear Bottled Water contain Nitrates?
No, all Nitrates are removed because they are bad.Why would I want to rent a cooler?
Customers enjoy the fact that they will never have unexpected maintenance expenses associated with coolers, just one flat amount per month. If something does go wrong with the cooler OR if you want to change out for a different model or color OR even if you just want a clean cooler. Just let us know and we will switch it out for you.
Custom Labeled Water
Custom Labeled water is great for businesses and events. The bottles heavy plastic bottle and pressure sensitive will hold up great in ice coolers. The label is bright colored and glossy making them great for advertising and brand/event awareness. Fill out our Quote Form and a representative will contact you to provide additional details.
Bulk Water
We have capabilities to fill 55-gallon drums, Totes, and tankers with Deionized or Distilled high purity water. Contact us for additional information.
Real Customers that live in Iowa, not California...
The Pampered Couple
18:02 22 Sep 23
I wish I could offer a more favorable review of Crystal Clear Water, but my experience has been overwhelmingly disappointing. The situation was exacerbated by our interactions with a customer service representative named Shelby. Rather than providing solutions or even basic empathy, Shelby directed my husband to seek services from a competitor.The absence of compassion or a willingness to resolve our issues was shocking! A customer service representative is often the face of the company, and in this case, Shelby's attitude reflected very poorly on Crystal Clear Water as a whole.Telling a customer to go elsewhere is not only bad business but also reveals a significant lack in customer relations skills. Given the array of options for water services, this experience has made it abundantly clear that we should look elsewhere for our needs. I strongly recommend potential customers consider this lack of professionalism and empathy before choosing Crystal Clear Water for their... services.read more
Jennifer Parker
18:05 08 Jul 23
We were having issues getting deliveries from another distributor in town. Being a business on well water duting a drought, it is very important that we have drinking water available. Crystal Clear has been amazing at actually showing up every week to ensure we have everything we need. So nice to work with a company who delivers on what they promise!
Brittany Reimers
19:26 09 May 23
I have never written a review before but this place definitely deserves it! I called in on a Friday afternoon because our cooler had been acting up and they went above and beyond to come out and replace the cooler. The lady on the phone and the gentleman who brought the cooler were both excellent and could not have been kinder!
PPAS Des Moines
20:05 12 Apr 23
Shelby was super helpful during the ordering process, and the delivery driver was friendly and timely. We'll be ordering again!
Dennis Tesdell
16:30 25 Jan 23
This company gives me great products and great, friendly service! I have so many good things to say about this business upon which I rely so much.I started using them for delivery about 15 years ago, when I was in a town home. I don't get huge amounts of the 5 gallon water bottles for the stand or the hot/cold dispenser, or their other products, but I go through a fair amount, since water is my main drink of choice. They have always been very acomodating to me, helping me set up delivery and pickup times, and servicing or replacing the hot/cold unit the couple of times it was not working properly.Jodie, Sarah, and the others helped me arrange an "under the sink" reverse osmosis water filtering system, which I was thankfully able to take with me when I moved four years ago. It was re-installed with care as always, and between it and two other ways I have to use their water, I am ready for almost anything! At my current residence, Zack, my delivery man, is very friendly and polite.... He knows my back is bad, so he is always willing to offer to put the bottles where they need to be so I do not have to lift the 40-45 pound bottles myself.Everything about Crystal Clear is quality and well done and organized. Their prices are also fair, IMO. I would not hesitate to recommend them to anyone wanting a good water delivery company or the products they have to offer, which are many!read more
Cassandra Hohl
19:20 27 Mar 22
I’ve been using Crystal Clear water delivery services for around a year for my office. I love the convenience of having both room temp and hot water ready whenever it’s wanted! The process to start the service was incredibly easy! I’ve had positive interactions with every employee both in person and on the phone. They’re professional, friendly and the customer service is 5-star worthy (which is sometimes hard to find)!
Jamie Lackey
15:34 24 Mar 22
Crystal Clear has been serving our office for several years. They are always prompt with deliveries and the staff are great to work with. The water is great quality with a great price! I'd also like to note that Crystal Clear has been very supportive of my children's elementary school. They have twice donated empty water jugs for fundraising activities that benefit the students and staff at the school. Thank you Crystal Clear for being a great company that offers great service to your clients and to the community.
Julie Larson
15:30 23 Mar 21
We moved into a rental house this year while we build and the water tasted horrible! We ordered Crystal Clear water and it's amazing! The hot/cold cooler fits in easily and all of us are drinking more water because it's handy and it tastes great! Wonderful customer service as well!
Abby Slife
00:34 17 Mar 21
We’ve been using Crystal Clear for 7 years now and absolutely love it. Our family drinks more water, thanks to our 5-gallon unit. The water tastes great and is nicely chilled. Delivery is always timely, customer service is solid, and pricing is fair. Definitely recommend!
Jason Keigley
16:47 16 Mar 21
I've had Crystal Clear water bottle service for about 3 years now. They make it effortless with automatic billing and payments. The drivers have always been friendly, and very flexible when I needed to adjust how many bottles we need. And they don't pressure you to use one of their dispensers.Prices are very reasonable, especially considering its delivered right to you. Most importantly, the water tastes great!
Kathy Ferguson
16:30 16 Mar 21
I love home delivery of Crystal Clear Water. Recycling is good, but these containers get sanitized and re-used, which is better, and they pick them up so I don't have to deal with taking anything to a recycling location. The water tastes great, unlike the notorious West Des Moines water. No clogging up my coffee maker with minerals from hard water. Delivery is so convenient, especially in the winter when I don't want to brave the snow. The man who delivers my water is helpful and efficient. Automatic payments. No downside at all. I'm grateful to have this great water and great service.
Elizabeth Jensen
15:37 16 Mar 21
This is a great company! The delivery drivers are friendly and helpful. I live on the 3rd floor and it's a life saver to have it delivered to my door. They are able to be flexible with my needs for more or less water each month. The billing is convenient and the price is too!
Stacy Loftus
14:25 01 Oct 19
Crystal Water delivery to my front door was awesome! they run regular specials and send them right to my inbox so I can choose to add them to my order ahead of time. the billing is convenient and also comes to my inbox :) the staff is super friendly and answers my questions in a timely manner
Michelle Hixson
15:08 27 Sep 19
Easy, reliable, and always friendly!I love that I no longer have to load and unload cases of water. Plus the benefits of reducing waste and plastics! I appreciate the service to both my home and work. Thanks Crystal Clear!!
Nicholas Darrah
14:44 27 Sep 19
They have always taken great care of both our business and home accounts. Crystal Clear water is leaps and bounds above our city water. The service team is top notch. Thank you Crystal Clear.
Valerie Stout
18:25 09 Sep 19
We have purchased water from Crystal Clear for over 15 years and love it! I would recommend to anyone. Great habit to start early with kids, our kids love it!
